If your organization has on premise systems (file servers, email servers, firewalls, etc.) a VPN solution would be required if working remotely even 1% of the time. A VPN (Virtual Private Network) creates an encrypted tunnel to your office’s network that requires a unique user sign in that will enable them to securely connect to the office network from wherever they are in the world so that they can access on premise systems.
Why Choose Us
Tired of waiting on your IT guy or IT company to handle your simple request? Reliability is critical to ensure a business' success. Imagine your network went down for an entire day, but your IT had other priorities. We use critical KPI's to ensure our IT techs take absolute care of your business, so you get the help you need, when you need it.
What We Offer
IT Services can be such a broad term. We offer most of your general IT services through our monthly IT help desk support plan. Meaning, whatever the IT request, we'll help out—It's what we do. We specialize in cloud managed data and services, and can help with streamlining your current IT processes. Need a big project completed? We've got you covered.
When you work with the DOS IT team, you'll be given a quick fix e-mail address, access to our priority help desk portal, and access to our online chat. Should you purchase after-hours coverage, a direct line to a support tech will be provided. Our team attentively works to resolve any tickets you send our way with your long-term IT goals in mind. We'll also plan to hold quarterly review meetings to make sure our support times meet what we promised.
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We Work Remote but Offer Preferred Pricing for Local Customers
TX Med Center