Remote IT support refers to a service where technicians to help you with your technical problems without having to be in front of your computer. They can do this by connecting to your computer remotely, which allows them to see and control your screen, and fix the issue without you needing to drive to an office or wait for a technician to come out to your home. It’s a more convenient and efficient way to get help with your technology issues.

There are so many benefits of remote IT support services. Using IT support services means a quicker response time, access to experts, cutting-edge technology, training, and monitoring- all at a lower cost than an in-house tech specialist.

Remote IT services cost depends on the company you go with, but it usually falls in the $50 to $100 per hour range.

Many companies, such as DOS, offer a flat rate for a certain number of hours each month, which can be a great option to cover all your tech needs.

Often, having a remote IT service team costs less than having your own in-house cybersecurity and IT department.